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Symphony GOLD: Solutions that transform retail

Symphony GOLD is the software platform behind some of the most progressive business transformation projects in retail, unifying and optimizing processes that span customer engagement, merchandising & category management, supply chain and retail operations. Our customers grow their revenue and margin by providing personalized shopping experiences, being more relevant through localized, space-aware assortments and pricing, improving inventory availability and enhancing operational productivity. 

Success Comes In All Sizes

In retail, every business is different. Some run multiple brands, franchises and wholesale operations with hundreds of stores in multiple geographies. Others are global consumer brands needing to collaborate with trading partners to deliver shopper value Every company claims to put its customers first. At Symphony GOLD, we prefer to let our customers tell their own stories.

What's New


Smart and Final

Smart & Final CIO on supply chain trends and Xcelerate Retail Forum

Read the interview with Ed Wong, SVP Supply Chain and CIO, Smart & Final. The blog covers trends in supply chain, the next “big thing” and more. Ed will present at the Xcelerate Retail Forms in Las Vegas (September) and Paris (October).

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Mobile in Stores: Could a retail disruptor become a unifier?

Mobile in Stores: Could a retail disruptor become a unifier?

When it comes to the new mobile technologies, one of the terms we most often hear used is “disruptor”. Consumers’ love affair with their mobile devices has completely disrupted retailers’ plans in virtually every aspect of their business.

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Research Survey

Results of Customer-Centric Category Management Survey from US retailers

How Customer-Centric are your Category Management processes? Survey results in.

Conducted by EIQ Research Solutions, the Customer-Centric Merchandising and Category Management survey found that 76% of retailers want assortment to drive supply chain execution. Learn more in research results and why not get involved in the European phase of this survey.

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Xcelerate Retail Forum 2017

Symphony GOLD is the Retail Solutions Division of
Symphony Retail Ai